Sanal Medical Assistance pairs your practice with medically qualified SVAs including pharmacists, physiotherapists, and healthcare graduates trained to manage end-to-end clinical documentation, complex workflows, and revenue cycles in your native EHR.
Handled by Pharmacist-trained SVAs. Protocol refill processing, pharmacy communications, pre-authorizations, drug coverage verifications, and lab result notifications.
Comprehensive prior authorizations, insurance claims submission, eligibility verification, patient payment collections, and billing inquiry resolutions.
Outbound appointment confirmations, schedule optimization to reduce no-shows, waitlist management, and automated patient reminders.
Handled by Allied Health & Physiotherapist SVAs. Digital intake forms, insurance eligibility, initial clinical symptom triage, demographics entry, and pre-visit prep.
Handled by Healthcare Graduate SVAs. Live remote transcription, HPI/ROS recording, diagnostic order preparation, and drafting specialist consultation letters for same-day chart closures.
End-to-end referral management, outbound specialist coordination, patient records retrieval, virtual waiting room management, and tech support.
Medical Director, Apex Family Medicine Practice
"Partnering with Sanal Medical Assistance completely transformed our practice's daily operations. Our clinical staff used to spend two to three hours after clinic hours finishing documentation. With our dedicated SVA scribe, chart closures and specialist consultation letters are completed same-day, keeping our providers focused on patients."
Practice Administrator, Bayview Cardiology Specialists
"Sanal’s virtual assistants handled our prior authorization backlog within two weeks. Their familiarity with EHR systems and strict adherence to HIPAA standards made onboarding completely painless."
