Sanal Medical Assistance was founded by healthcare administrators and clinical leaders who witnessed firsthand the mounting crisis of healthcare worker burnout. Driven by rising administrative overhead, complex EHR requirements, and shrinking profit margins, medical practices were losing precious time that belonged to patient care.
We created Sanal Medical Assistance to offer a superior clinical solution: Sanal Virtual Assistants (SVAs). Unlike generic virtual assistants, our SVAs hold formal medical backgrounds including pharmacists, physiotherapists, and clinical graduates. They possess the real-world knowledge required to manage prior authorizations, referral tracking, nurse triage, consultation letters, and EHR documentation from day one.
Patient privacy is sacred. We maintain rigorous physical, technical, and administrative safeguards to exceed HIPAA and HITECH requirements across all operations.
Our SVAs bring direct clinical backgrounds to your practice, ensuring precise medical terminology, expert charting, and deep context for complex tasks like pre-auths and nurse triage.
Every patient interaction matters. Our team serves as an empathetic, professional extension of your practice’s voice and standards.
We adapt to your existing systems, EHRs, and clinical protocols delivering immediate utility without disrupting practice habits.
Only the top 2% of applicants pass our multi-stage medical aptitude and communication assessments.
We match your practice with a dedicated SVA specialized in your clinical specialty.
Every client is backed by a dedicated Client Success Manager and trained coverage to guarantee zero operational downtime.
Expert proficiency in Epic, Cerner, AthenaHealth, eClinicalWorks, Kareo, ModMed, and leading practice management platforms.
Only the top 2% of applicants pass our screening. Our talent pool consists of pharmacists, physiotherapists, and medical graduates trained in US healthcare workflows.
We match your practice with a dedicated SVA specialized in your clinical specialty.
Every client is backed by a dedicated Client Success Manager and trained coverage to guarantee zero operational downtime.
Expert proficiency in Epic, Cerner, AthenaHealth, eClinicalWorks, Kareo, ModMed, and leading practice management platforms.
